Toolkit 12.2 - Structured Problem Solving

Workflow: Problem Solving
Target Audience: Leadership team, strategic partner, supervisors, and contractors

Resource List

1.	5WHY Template
2.	5Whys (Getting to the Root of a Problem Quickly)
3.	Brainstorming Process Description
4.	The Six Sigma Strategy’s DMAIC Problem-Solving Method by Martin Murray (updated July 30, 2019)
5.	Corrective Action Process Steps
6.	QFR Example
7.	Problem Solving – Effectiveness Exercise
8.	Problem Solving – Triggers and Escalation Matrix Example